Independent guide: not affiliated with MEPCO, PITC, WAPDA or any government body. Bills open only on the official PITC website. Read the disclaimer.
Use the form below to report a mistake or a broken link on this website, to ask a question about how the site works, or for any other enquiry.
We are not MEPCO or PITC
We cannot see your bill, change your account, take payments, register a complaint with MEPCO or fix a supply fault. For those, use the official channels: the MEPCO contact page or the PITC complaint portal, which lists the helpline 118 and SMS 8118.
Please do not include
To keep you safe, do not put any of these in your message:
- your CNIC number
- your reference number or Customer ID
- your phone number
- bank, card or mobile wallet details
- a photo or scan of your bill
We never need these details to fix a page.
Send us a message
What happens next
Your message reaches the editorial team through the site’s own mailbox. If you report a mistake, we check it against the official source, correct the page if needed, and update the page’s “Last checked” date only after the check is done. You can read how we do that on our Sources and Updates page.
We reply to the email address you give us.
Before writing, you may find your answer in our guides on the 14-digit reference number, the duplicate bill and bill check by CNIC. Our Privacy Policy explains what happens to the details you send.